Privacy Policy

1. Introduction

SBA Tutors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our professional tutoring services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Student grade level and learning needs
• Payment and billing information
• Communications with our tutors and staff regarding tutoring sessions and learning progress
• Learning progress and session notes

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our professional tutoring services, focusing on personalized instruction and learning outcomes
• Process payments for tutoring sessions and send transaction confirmations
• Send you technical notices and support messages
• Respond to your comments and questions about tutoring
• Track learning progress and customize personalized instruction plans for mastering concepts
• Send promotional communications (with your consent) related to our tutoring services and learning opportunities

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our tutoring business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Children's Privacy

Our tutoring services are used by students of all ages. For students under 18, we require parental or guardian consent before collecting any personal information. Parents have the right to review, modify, or delete their child's information related to our tutoring services.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.